IFS Applications selected by telecom company for one of its service operations in Sweden
IFS, the global enterprise applications company, announces that it has signed a frame agreement with Ericsson. Within this agreement, a contract for delivery of IFS Applications licenses, maintenance, and services for one of Ericsson’s field-service operations in Sweden has been signed. The contract has a value of SKr 8.6 million.
The service industry is one of IFS’s targeted vertical market segments. The company offers a complete and integrated business solution that manages the entire lifecycle of customers, contracts, machines, and equipment. With IFS Applications™, companies can support and improve business processes by collaborating more closely with customers, suppliers, and subcontractors.
IFS Applications includes functionality for resource scheduling and optimization, call and case management including SLA, project management, mobile solutions for field workforce, installed-base management, sparepart management, depot repair, and document management, all integrated with financials, procurement, manufacturing, and HR.
Existing IFS customers in the service industry include Hertel, Debut Services, Niscayah, Sky, MITIE, SchultessMaschinen AG, John Deere, Dalkia, Anticimex, Eltel Networks, Infratek, Gilbarco Autotank, and Tomra.
